The British government is preparing to introduce an artificial intelligence chatbot for the public to interact with on issues such as paying taxes and accessing pension benefits.
Continuing his push for a more digital future, Prime Minister Rishi Sunak is set to fundamentally change how the public interfaces with the government, with his government preparing to launch an AI service dubbed “Gov.uk Chat”, The Telegraph reported.
According to the paper, a government document describes the system as a “natural language interface” that would be able to give a “human-like response” to people with inquiries about government services.
“Gov.uk Chat is designed to help users to navigate information on Gov.uk, similar to a search function, so in order to provide answers to users it needs all the data it has to provide the most accurate answer,” it stated.
The chatbot,…
