A software bug in Star Casino’s ticket redemption machines resulted in the Sydney-based casino inadvertently giving away more than AU$3.2 million ($2.05 million) to gamblers over several weeks.
The Register reports that the issue came to light during an independent inquiry into the casino’s operations on Monday. Star Casino manager Nicholas Weeks testified that the casino’s “ticket in, cash out” (TICO) machines, which are used by patrons to redeem barcoded receipts for slot machine winnings, had a defect that allowed customers to insert two tickets and receive the aggregate amount in cash. However, the glitch also returned one of the tickets, effectively allowing it to be reused for additional payouts.
“What occurred was small additional amounts of cash were being provided to customers in circumstances when they shouldn’t have received it because of that…
