WASHINGTON—Lawmakers pressed for solutions to the Internal Revenue Service’s paperwork backlog, which continues delaying millions of refunds from tax year 2020 and slowing taxpayers’ ability to get answers from the government.
At a subcommittee hearing on Tuesday, House members bemoaned the IRS’s old technology, urged the agency to consider waiving some penalties and expressed frustration at the effect on taxpayers.
“A lot of folks in my district need the IRS to function so they can actually survive,” said Rep.
Jimmy Gomez
(D., Calif.) “It’s really still difficult to navigate.”
Erin Collins,
the national taxpayer advocate, told lawmakers that the IRS has been struggling to hire workers and catch up with delayed work. The agency, she said, needs to do more than the temporary staff reshuffling…
