Some H&R Block customers grappled with extensive outages just ahead of the tax day deadline on Monday night, as confirmed by the tax filing service on social media, The Hill reported.
In a statement posted on the social platform X around 11:15 a.m. EDT Monday, H&R Block acknowledged an issue that hindered some desktop software users from e-filing their returns.
The company clarified that “online clients” and those utilizing virtual or in-person professional assistance remained unaffected by the glitch.
The disruption persisted until shortly after 3:45 p.m. EDT when H&R Block announced that the issue had been rectified.
“We are happy to report the issue that was affecting a small number of our downloadable desktop software users has been resolved,” the company announced on X.
According to data from Downdetector, which aggregates self-reports of service…