Thousands of Netflix members reported issues accessing the service on connected TVs Monday, with many reporting that the service was indicating network connections.
Error reports for Netflix began to spike at around 5:52 p.m. ET on Downdetector, an internet monitoring service. There were more than 17,000 error reports for Netflix as of 6:22 p.m. ET, according to Downdetector.
As one user described the issue in a post on X, “When you try to play something the device you’re on (like a tv) thinks you have no internet connection so it makes you take a internet speed test and even though you pass it loops and wants you to restart the router etc.”
Netflix didn’t immediately respond to a request for comment.
According to images Netflix users posted on social media, the app was getting hung up in a cycle where it was checking the network connection…
