Citizen is temporarily suspending sales of its second-generation CZ Smart smartwatch, which it first announced at CES 2023 and subsequently launched on May 1. Although the smartwatch has been on the market for nearly three months, Citizen says it has “recently identified a technical issue that is negatively affecting the user experience.”
The company’s statement, in an email, comes a few weeks after the watchmaker sent out test units to product reviewers, including myself. I have had a lackluster experience with the Gen-2 CZ Smart and have been cataloging the bugs I’ve run into. I shared my feedback with Citizen earlier this week. The issues include a laggy interface, poor battery life, inaccurate heart rate data, inaccurate sleep tracking, the watch freezing on specific screens, and Citizen’s proprietary YouQ features not working. The smartwatch starts at $350.
I’m not…
